Why Buddies?

When you choose our pet insurance, you can be confident of getting help from an experienced team.

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We’re Buddies, we want to do all we can to help pets get the best healthcare.

That’s why we offer a range of policies to best suit different needs and budgets to ensure our owners get the best value.

Our processes for setting up a policy, and for making a claim, are as simple, clear and as stress-free as possible.

We believe in putting pets first – which means we do all we can to ensure every pet gets the treatment they need as quickly and as easily as possible.

Our experienced UK-based call centre is staffed by specialists who are pet-owners as well – so they really understand what it means to get the right cover for your pet.

Buddies are part of Legal & General – one of the UK’s leading financial services companies – and we settle over 97%* of all claims, direct to your vet or to you.

*Buddies data on file. Based on all claims settled from April to June 2018

  • buddies pet insurance testimonial
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    I found the claim procedure easier than I expected. The Buddies team were always on hand and ready to explain things if needed.
  • buddies pet insurance testimonial
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    I couldn’t believe how easy it was to claim! Absolutely amazing. Buddies dealt directly with the vet so I didn’t even have to fill in any paperwork. It was great to have everything done for me as it was such a stressful and upsetting time.
  • buddies pet insurance testimonial
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    Thanks to the fantastic staff that have helped along the way, and a Buddies Pet Insurance policy Rudi has his life back and I've not had to pay to cover the £4,360 worth of surgery fees!

Call our specialist team on

phone icon 0800 298 7889

Opening Hours:
Monday -Thursday 9am to 7pm
Friday 9am to 5:30pm
Saturday 10am to 4pm

Calls may be recorded and monitored